These Terms of Use of the Site General (hereinafter also the “Terms”), together with the documents referred to therein, to the conditions under which it is allowed to use the Crystal hotel website. www.hotelcristallopontedilegno.it (hereinafter, the “Site”) to the user either as a visitor (hereinafter the ‘ “User”). To use the site you intend to access, navigation or registration on the Site.

Please read these Terms and Conditions before using the Website. You should print a copy of these Terms for future reference. By using the Site, you agree to these Terms and agrees to respect them. You may not use the Site if you do not accept these conditions.

Other Conditions applicable

These Terms refer to the following additional conditions, which also apply in case of use of the Site:

Privacy Policy Hotel Crystal, which establishes the conditions under which the Hotel Cristallo is the User’s personal data. By using the Site, you consent to such processing and you warrant that all data provided by the same are correct.
The Policy on the permissible use of the Site, which sets out the permitted uses of the site. Whenever the user uses the Site must comply with this Policy.
The hotel Cookie Policy Crystal, which contains information about cookies on the Site.

Information about the hotel Crystal

The Web site is managed by Crystal Srl, with registered office in via Giannina Bulferi 7, 25056 Ponte di Legno, P. IVA 03692500980.

Changes to Terms of Use of the Site General

The Crystal hotel reserves the right, at its discretion, to modify these Terms at any time. The User is therefore invited to view the General Conditions of Use at any access to the Site.

Hotel Cristallo also reserves the right to suspend the services connected to the Website at any time.

Changes to the Site

The Crystal hotel reserves the right, at its discretion, to update the site and modify its contents at any time. The Crystal hotel has no obligation to update the content of the Site. The Crystal hotel does not guarantee that the Site or its contents are free of errors or omissions.

Access to the Site

The Web site is made available for free.

Hotel Cristallo gives no warranty that the Website or its contents are constantly accessible. Access to the Site is permitted on a temporary basis. The Crystal hotel reserves the right to suspend, delete, suspend or modify all or part of the Site without notice. The Crystal Hotel will not be liable to you if for any reason the site is not available, in whole or in part.

You must take care to prepare all that is necessary to get access to the Site.

The User ensures that those accessing the Site by the User ownership internet connection are aware of these Terms and any other applicable terms and conditions and that you agree to respect them.

Rights of industrial and intellectual property

The hotel Cristallo the owner or licensee of all the industrial and intellectual property rights relating to the Site, its contents and materials published therein (by way of example and without limitation, text, directories, guides, photographs, illustrations, images, technical drawings, video, audio, advertising texts, trademarks, domain names, designs, projects even if not covered by a patent, software, databases and any other material or content – hereinafter, collectively, the “materials”). These rights are subject to protection under applicable laws and international treaties.

You may print a copy of the Site pages and scaricarne extracts for your personal use or to share them with other people within your organization.

You may not modify the material, paper or digital, printed or downloaded from the Site. You also may not use images, photographs, video or audio sequences or any graphics separately from the accompanying text.

The Crystal Hotel will always be listed as the author of the material.

You may not use the Site or the material for commercial purposes without the prior written consent of Hotel Cristallo.

If You use the Site or print, copy or download the Material in violation of these Terms, the User has no right to use the Site, and shall, upon request Hotel Crystal, destroy or return the material.

Guarantee on information contained in the Site

Information and the Site Materials are provided merely informative purposes. You can not rely on them.

Hotel Cristallo make reasonable efforts to update the information and the Site Materials. However, Hotel Cristallo gives no warranty, express or implied, as to the completeness or accuracy of such information or material.

Limitation of Liability

To the extent permitted by law, The Crystal Hotel disclaims all warranties, express or implied, with respect to the Site or its use.

Hotel Cristallo excludes any liability, whether in contract or tort, towards the User for damages or losses, arising out of or related to:

User’s use or inability to use the Site;
use of information or materials contained on this Site or reliance on them.

The Web site is provided exclusively for use in the household and / or private.

The hotel Cristallo is not necessarily affiliated / linked / contractually bound to any Web site to which there are links on the website. A link from the Site to any other Web site does not imply that Hotel Cristallo approves or recommends in any way said Web site that is in control of the Web site said. Even in the presence of link of ‘Crystal hotel does not accept any responsibility for the contents and / or use of any third party Web site.

Loading content on the Site

If You use a function that allows you to upload content on the Site must comply with the Policy on the permissible use of the Site. The User shall be liable to the Hotel Cristallo for all damages that it may incur in connection the contents and materials uploaded by you on the Site.

All content uploaded by you on the Site will be considered non-confidential and The Crystal Hotel will have rights to use, duplicate, distribute and disclose to third parties for any purpose.

Hotel Crystal reserves the right to disclose your identity to any third party who complain of the infringement of intellectual property rights or otherwise in relation to the content uploaded by the User.

Hotel Cristallo is not liable to third parties for the content posted by you on the Site.

The Crystal hotel reserves the right to remove any content posted on the Site by you if, in their judgment, it does not comply with the Policy on the permissible use of the Site.

The views expressed by you on the Site does not represent the views of The Crystal hotel.

Links to the Site

You can create links to the site home page, provided that this is done correctly and does not damage the reputation of the hotel Crystal or the User will take unfair advantage.

You may not create a link to the Site in such a way as to suggest that there is any form of association, approval or consent of Hotel Cristallo.

You may not create a link to the Site with any website that is not owned by him.

The Web site may not be reproduced, in whole or in part, in any other website, or pop-up, nor is it permitted to link to any page of the Site other than the home page.

The Crystal hotel reserves the right not to allow the connections to the Site, without notice.

Web sites on which it is permitted to make the connections must comply with the Policy on the permissible use of the Site.

If You want to use the contents of the Site in a manner different from those listed above should contact the hotel Cristallo the email info@hotelcristallopontedilegno.it.

applicable law

These Terms are governed by Italian law.


The European Commission has introduced an online platform for the resolution of disputes concerning consumers. This platform is fully operational and accessible online (http://ec.europa.eu/consumers/odr). You might be interested in this service to resolve disputes had with Hotel Cristallo.

Policy on the permissible use of the Site

This policy allowed the use of the Site (hereinafter also the “Policy”) sets out the conditions under which the User is allowed to use the hotel website Crystal srl www.hotelcristallopontedilegno.it (hereinafter, the “Site”) both as a visitor and as a registered user.

Use of this Site constitutes acceptance of this Policy, which incorporates the Terms of Website Use.

The Web site is managed by Crystal Srl, with registered office in via Giannina Bulferi 7, 25056 Ponte di Legno, P. IVA 03692500980.

Prohibited uses

You may use the Site only for lawful purposes. You ‘may not use the Site:

in such a way that violates the law or is unlawful or fraudulent;
the aim of damaging or groped to harm minors in any way;
in order to send, receive, upload, download, use or re-use any material not in accordance with the Standards on Content
in order to transmit, or get the transmission of unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam)
in order to transmit data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or other malicious programs.

The User also agrees not to reproduce, duplicate, copy or re-sell any part of the Site, any equipment or network on which resides the Site, any software used for the site; any equipment or network or software owned or used by third parties in violation of the Terms of Website Use.

interactive services

Hotel Cristallo can provide interactive services on the Site, including live chat ( “Interactive Services”).

Upon presentation of an Interactive Service, the Crystal Hotel will provide User with information about the type of service offered, if there is a moderator and what form of moderation is used (including whether it is human or technical).

The Crystal Hotel is committed to assess possible risks for users (and, in particular, for children) when using the Interactive services offered on the Website, and reserves the right to decide case by case whether it is appropriate to use a moderator ( including what kind of moderation to use) in the light of those risks. However, the Crystal hotel assumes no obligation to oversee, monitor or moderate Interactive Services that will be offered on the Site and disclaims any liability for any loss or damage arising from the use of Interactive Services by the User in violation of the Standard content, even if the interactive service is moderate.

Use of Interactive Services by minors is subject to the consent of the person exercising parental authority. Who allows the child to use an Interactive Service should inform the same about the safe online, even if the interactive service is moderate. Children who benefit from an Interactive Service should be aware of potential risks to them.

When the Interactive Service is moderate, the Cristallo Hotel will inform the user on how to contact the moderator in case of need.

Standard content

These rules apply to any content and material with which the User contributes to the Website ( “Contributions”) and to all Interactive services associated with it.

The User is obliged to respect the following rules, which apply in relation to Contributions or to parts of them.

The Contributions must:

Being fair (if you say the facts);
Being spontaneous (if you say opinions);
Comply with applicable law.

The contributions must not:

Contain defamatory material;
Contain obscene or offensive material;
Promote sexual material;
Incite violence;
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
violate industrial and intellectual property rights or other rights of third parties;
be misleading;
They are made in breach of any legal obligation;
Promoting illegal activities;
Be hazardous or prejudicial to the right to privacy of personal data of others, or cause annoyance, inconvenience or afraid;
Be made through an intermediary or misrepresenting their identity;
Give the impression that they come from the hotel Crystal if it is not
Perform, promote or assist any unlawful act such as (by way of example) breach of the rules on copyright.

Suspension and Termination

The Crystal hotel reserves the right to determine, at its sole discretion, whether there has been a violation of this Policy while using the site. When there is a violation of this, the Crystal Hotel will have the right to take the action it thinks most appropriate.

Failure to comply with this Policy constitutes a material breach of the Terms of Website Use and may result in the following consequences:

the immediate revocation, temporary or permanent right to use the Site;
immediate removal, temporary or permanent of any content or material uploaded by you to the Site;
sending a warning;
legal proceedings against the User with the claim for damages and reimbursement of legal costs incurred;
Other actions towards the User;
the disclosure of information to the competent authorities, where this is necessary or appropriate.

The Crystal Hotel will not be responsible for the consequences of the actions taken in response to violations of this Policy.

The actions described above are given by way of example. The Crystal hotel reserves the right to take any other action it considers appropriate.

Changes to Policy

The Hotel Crystal reserves the right to modify this Policy at any time without notice. You must check this page periodically to take notice of any changes to the Policy that will be binding on the User. Some of the provisions contained in this Policy may be modified or superseded by other provisions in other sections of the Site.

Reviews, comments, communications and other content

When the user writes its own review or comments on the site must observe the following guidelines:

focus on the product and on their individual experience of use
provide details of the reasons for which a product is liked or not

All reviews submitted are subject to the terms set by Facebook’s use conditions, as well as the Terms of Use of the Hotel Cristallo ratings and comments Service.

The Crystal hotel reserves the right to not publish a User comments when it would violate the guidelines or contain:

profanity, discriminatory language, or expressions not suitable for a public forum
Advertising, “spam” or references to other products, offers, or websites
e-mail addresses, URLs, Twitter handle, phone numbers, physical addresses or other forms of contact information
critical or malicious comments about other reviews posted on the page or their authors.

Also, if the user wishes to share with the hotel Crystal opinions on products, prices, orders, deliveries or other customer service issues, please do not send that opinion through a review of the product but contact the hotel directly Crystal .

These Terms of Use govern the ratings and comments of service users offered by the Cristallo hotel (the “” RC “Service). In case of conflict with the Privacy Policy of the Crystal hotel, these Terms of Use shall prevail.

When public user content on the Facebook page of the Crystal Hotel represents and warrants that:

to be the sole author and owner of industrial and intellectual property rights on the content;
that all published contents are correct;
to have at least 18 years;
that use of the content you supply does not violate these Terms of Use and is not harmful to third.

You agree and warrant not post any content:

it contains false, inaccurate or misleading;
violates any right of industrial and intellectual property, trade secrets, personal data or other rights of third parties;
in violation of laws or regulations (including the rules on consumer protection, competition, advertising);
that is, or might reasonably be considered defamatory, libelous, disparaging, discriminatory or offensive of religion, or malicious or harassing any person or company;
for which the User has received a payment from third parties;
including information that point to other websites, addresses, email addresses, phone numbers or contact information;
that contains any viruses, worms or other potentially damaging programs or files
it is in violation of the terms and conditions of use Facebook.

You agree to indemnify and hold harmless the Hotel Cristallo (and its officers, directors, agents, subsidiaries, joint ventures, suppliers and employees) from any action and demand, including claims for damages, including legal fees, arising from a breach of the representations and warranties set forth above, or your violation of laws or rights of third parties.

Any published content is subject to a royalty-free, perpetual, irrevocable, transferable in favor of the Hotel Cristallo to use, copy, modify, delete, adapt, publish, translate, create derivative works from, sell and / or distribute such content and / or incorporate such content in any form, means of communication or technology throughout the world.

Any content posted can be used at the discretion of ‘Crystal hotels. The Crystal hotel reserves the right to change, reduce or delete any content on the site which, according to the hotel’s Crystal discretionary judgment, violate the content guidelines or any other provision of these Terms of Use. The Crystal hotel does not guarantee that the user will have the right to publish or edit a published content. Reviews and comments are generally posted within 2-4 working days. However, the Crystal hotel reserves the right to remove or refuse to post a comment for any reason. You acknowledge that you are solely responsible for the content published. None of the content is subject to any obligation of confidentiality by the hotel Crystal, its agents, affiliates, partners or suppliers and their respective directors, officers and employees. By submitting any content on the Facebook page of the hotel Crystal or on the Site, you agree that Crystal hotel can use that content is on these sites and on other websites, including third.

By submitting your e-mail address in connection with the rating and the review, you agree that Crystal hotel and its service providers may use this email address to contact you regarding your review or to other administrative purposes.

To contact us

To contact us, please e-mail us at info@hotelcristallopontedilegno.it